
FAQ
Frequently Asked Questions?
How Do I Return?
How Do I Return?
How Do I Return an Item?
We want you to be completely satisfied with your purchase. If you need to return an item, please follow the steps below:
Check Eligibility
Items must be returned within 24 days of delivery and must be unused, in their original condition, and in the original packaging.
Submit a Return Request
Contact our support team at dollchainbelts@outlook.com with your order number and the reason for the return.
Receive Return Instructions
Once your request is approved, we will email you return instructions and the return shipping address.
Ship the Item Back
Pack the item securely and send it using a trackable shipping method. Return shipping costs are [customer’s responsibility / covered by us], unless the item is defective or incorrect.
Refund Processing
After we receive and inspect your return, your refund will be processed within [X] business days and issued to your original payment method.
What Payment Methods Do You Accept?
What Payment Methods Do You Accept?
We accept a variety of secure payment methods to make checkout easy and convenient, including:
Credit and debit cards (Visa, MasterCard, American Express, Discover)
Apple Pay
Google Pay
Shop Pay
All payments are processed securely, and your payment information is never stored on our servers.
If you have any questions about payment options, please contact our support team.